(Important) Submission of Proof of Ownership for 'Relief Fund Support'. This is Team XPLA.
10 Mar 2023, 06:38
(Important) Submission of Proof of Ownership for ‘Relief Fund Support’
This is Team XPLA.
We're here to inform you about the next procedure, which entails gathering data on ownership proof for the FTX issue.
There is a two-month period from March 10, 2023 to April 23, 2023 for submitting a proof of ownership application, information for collecting your proof of ownership. (Date and time based on UTC)
- Verifying the proof of ownership on the FTX issue using each person's evidence is the first step in the information-gathering process. In spite of the fact that it is challenging to identify the data, Team XPLA has decided to advance the claim date as a backup in case the legal holdup caused by the bankruptcy proceeding delays the proof of ownership.
- Collected data from the information-gathering step is not the final data submission step for the support. We may request additional data if needed.
- If the objective proof of ownership data can be preserved through the bankruptcy process of the court until 23 April 2023, we will prioritize these data as evidence material. We will also prepare the actual support procedure based on the evidence of ownership and the conclusion of a contract.
- Since the submission date could differ based on the proof of ownership data, please read the following details.
1) Holders who can’t verify their ownership
- If you have trouble submitting your data or if it is insufficient to show that you have $XPLA in FTX, there will be an additional submission based on a Relief Fund Support procedure.
- Only the submission deadline will change, and a follow-up announcement will be made after April 23.
2) Holders who have the data of ownership that complies with the terms
Proof of ownership data will only be submitted through email. Please take a look at the following form and the guide that was posted on our Medium.
Additionally, a separate reply will be sent to holders whose ownership verification has been completed for legal contract support procedures. Replies related to the contract will be responded sequentially starting from April, and we will contact you using the email address from which we received your application for proof of ownership.
① Submission date: 10 March 2023 06:00 ~ 23 April 2023 23:59 (UTC)
② Submission email address: Relief_fund_support@xpla.io
• Outgoing mail: FTX subscription email address
• Ingoing mail: Relief_fund_support@xpla.io
• Subject of the mail: [Relief Fund Support] _ Full Name
③ Documents to submit:
• Attached link (Download Link)
• Statement and warranty on Proof of Ownership: scanned copy of the completed application with the applicant's signature.
• Agreement for the use, collection, and international transfer of personal information: scanned copy of the completed agreement with the signature.
• Copy of passport or driver’s license
• Picture including your face holding the same ID you submitted
• Information related to FTX:
📌 Essential information: FTX subscription email address and the amount of $XPLA you own must be included in the screenshot you took from the FTX website or mobile app.
📌Additional information: User ID (if you are using an older version of the FTX app), an email from FTX with information about your $XPLA subscription and possession, and data with the date and time the screenshot was taken.
※ If you include all relevant data that proves you own $XPLA in FTX, it will be easier for us to verify.
📌(Important) Please refer to our official Medium post for a specific guide
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210 Mar 2023, 06:38
📩If you have any inquiries, please send an email via Relief_fund_support@xpla.io
🔗Documents to submit:
If you have any inquiries, please send an email via Relief_fund_support@xpla. Documents to submit:.
📩If you have any inquiries, please send an email via Relief_fund_support@xpla.io
🔗Documents to submit: https://drive.google.com/drive/folders/18bdFlsYUQFg8Sotp4zEHzIddovdQMLxn
10 Mar 2023, 06:38
• For questions regarding FTX support, contact Relief_fund_support@xpla.io in English. You can send us a message through a translator if you have trouble using English.
• You must use the FTX subscription email address for self-verification.
• Please double-check the subject of the mail, outgoing mail, and attached documents. If you mail more than twice, it could confuse the verification, so please carefully check the contents before you send it.
• If the information is insufficient, we may request additional data. In this case, a separate reply will be sent to the submitted email.
• The submission period begins on 10 March 2023 and ends on 23 April 2023. Please adhere to the dates above, as it would not be possible to submit proof of ownership after this time, and the process could be delayed.
• You might not receive support if it turns out that the submitted documents have a history of forgery.
• For those who provided insufficient information, you may proceed by making an additional submission in accordance with the ‘Relief Fund Support’ process or by using the data gathered from the bankruptcy process conducted by the relevant authority after 23 April.
• Only those who submitted their applications properly will receive a response regarding the statement and warranty on Proof of Ownership and the additional legal contract process. A contract specifies the terms for returning $XPLA once the problem has been resolved and the penalties for forgery. The support procedure could be challenging if you disagree with the contract.
[Submission and guide on documents]
(1) List of data to prove ownership for ‘Relief Fund Support’
※ The list below should be submitted when you apply for the acceptance of your application for ‘Relief Fund Support’.
※ The personal information obtained from this agreement will only be used to support the Relief Fund and destroyed once the $XPLA supported amount has been returned.
(2) Example of attaching ID
※ When you submit your copy of ID, please submit it with the information masked except your name, date of birth, and address.
(3) Example of the picture of your face with the ID you submitted
※ This information confirms that you are the same person as the ID you provided. Please take a picture in a bright area to ensure your face and the ID can be recognized. We might ask for another picture if it's difficult to tell if it's the same person, or we might reject your application.
(4) FTX App(Old ver.) ScreenShot *Not a Pro Version.
※ If you used the FTX (Old) version, please submit two types of screenshots along with the screenshot's detailed information.
※ The screenshot must include your email address, User ID and the quantity of $XPLA you own. Please also include the details showing the time you took the screenshot.
(5) FTX Pro App ScreenShot
※ If you’re using the FTX (Pro) version, please submit two screenshots along with the screenshot's detailed information.
※ The screenshot must include your email address, User ID and the quantity of $XPLA you own. Please also include the details showing the time you took the screenshot.
(6) How to attach the video
※ Captured screen recordings (Video) must have a resolution that clearly shows the amount of $XPLA you own and the account information of the account owner on FTX.
※ The video must include your email address, User ID, and the quantity of $XPLA you own. Please also include the details showing the time you took the screenshot.
Detailed guide on applications and related notes are posted through the official Medium. Please be sure to check the official Medium for more information.
- ‘Relief Fund Support’ was started by Team XPLA out of concern for $XPLA holders suffering from FTX issues. Until we receive significant support, we will keep pushing the process forward. Team XPLA is always on Pilot’s side.
- Information regarding each relief fund support process step will be provided via our official community channel. Pilot's support and interest drive Team XPLA forward.
Thank you.
• For questions regarding FTX support, contact Relief_fund_support@xpla. io in English.
• For questions regarding FTX support, contact Relief_fund_support@xpla.io in English. You can send us a message through a translator if you have trouble using English.
• You must use the FTX subscription email address for self-verification.
• Please double-check the subject of the mail, outgoing mail, and attached documents. If you mail more than twice, it could confuse the verification, so please carefully check the contents before you send it.
• If the information is insufficient, we may request additional data. In this case, a separate reply will be sent to the submitted email.
• The submission period begins on 10 March 2023 and ends on 23 April 2023. Please adhere to the dates above, as it would not be possible to submit proof of ownership after this time, and the process could be delayed.
• You might not receive support if it turns out that the submitted documents have a history of forgery.
• For those who provided insufficient information, you may proceed by making an additional submission in accordance with the ‘Relief Fund Support’ process or by using the data gathered from the bankruptcy process conducted by the relevant authority after 23 April.
• Only those who submitted their applications properly will receive a response regarding the statement and warranty on Proof of Ownership and the additional legal contract process. A contract specifies the terms for returning $XPLA once the problem has been resolved and the penalties for forgery. The support procedure could be challenging if you disagree with the contract.
[Submission and guide on documents]
(1) List of data to prove ownership for ‘Relief Fund Support’
※ The list below should be submitted when you apply for the acceptance of your application for ‘Relief Fund Support’.
※ The personal information obtained from this agreement will only be used to support the Relief Fund and destroyed once the $XPLA supported amount has been returned.
(2) Example of attaching ID
※ When you submit your copy of ID, please submit it with the information masked except your name, date of birth, and address.
(3) Example of the picture of your face with the ID you submitted
※ This information confirms that you are the same person as the ID you provided. Please take a picture in a bright area to ensure your face and the ID can be recognized. We might ask for another picture if it's difficult to tell if it's the same person, or we might reject your application.
(4) FTX App(Old ver.) ScreenShot *Not a Pro Version.
※ If you used the FTX (Old) version, please submit two types of screenshots along with the screenshot's detailed information.
※ The screenshot must include your email address, User ID and the quantity of $XPLA you own. Please also include the details showing the time you took the screenshot.
(5) FTX Pro App ScreenShot
※ If you’re using the FTX (Pro) version, please submit two screenshots along with the screenshot's detailed information.
※ The screenshot must include your email address, User ID and the quantity of $XPLA you own. Please also include the details showing the time you took the screenshot.
(6) How to attach the video
※ Captured screen recordings (Video) must have a resolution that clearly shows the amount of $XPLA you own and the account information of the account owner on FTX.
※ The video must include your email address, User ID, and the quantity of $XPLA you own. Please also include the details showing the time you took the screenshot.
Detailed guide on applications and related notes are posted through the official Medium. Please be sure to check the official Medium for more information.
- ‘Relief Fund Support’ was started by Team XPLA out of concern for $XPLA holders suffering from FTX issues. Until we receive significant support, we will keep pushing the process forward. Team XPLA is always on Pilot’s side.
- Information regarding each relief fund support process step will be provided via our official community channel. Pilot's support and interest drive Team XPLA forward.
Thank you.